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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Wiss

June 27, 2025

5  out of  5
rating by Theresa Wiss
""One of a kind" easily fits Jim Purcell, the State Farm Insurance Agent in Pearl River, NY, with whom I am insured. It appears that his voice is always filled with both joy and an eagerness to serve and please. Any time I've had a question, I have never had the slightest hesitation to ask. That speaks of his willingness to attend to his customers 100%. Wow! That's quite a rating! Terri Wiss, Wyckoff, NJ"
We responded:
"Thank you so much for your kind words! We appreciate you so much! Jim"
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ARNIE Russell

June 26, 2025

5  out of  5
rating by ARNIE Russell
"I've never had an insurance company that is so great as State Farm. Shawn and Jim are the best and the premium is affordable for me. Every other company I have got quotes are way to much for me. SO I choose State Farm hands down!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Arlene deCastro

June 20, 2025

5  out of  5
rating by Arlene deCastro
"I spoke to Sean Hansen today. He was helping me with my mom‘s quote on her car. He was very Friendly and helpful. He answered all of my questions and concerns. Thank you, Sean!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mike Swanston

June 20, 2025

5  out of  5
rating by Mike Swanston
"I don't usually leave reviews but after speaking with Shaun Hanson -- I was genuinely impressed by the high level of professionalism and service provided. Extremely knowledgeable, super patient, answered all my questions, and most importantly made the whole process stress-free and easy. You really just don't expect that these days, especially when dealing with insurance. People talk about “Jake from State Farm" and his khakis but Shaun is the real deal not some paid actor. Just honest help from someone who clearly cares and knows what they’re doing. 10/10 !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Jackson

June 18, 2025

5  out of  5
rating by Michael Jackson
"It was a pleasure talking to Jm he was very helpful thank you again"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jay Desai

June 16, 2025

5  out of  5
rating by Jay Desai
"Jim Purcell and his father have been incredibly helpful to me and my family for years. They’ve always been reliable, responsive, and easy to work with — especially when it comes to our insurance needs. Jim is professional, down-to-earth, and genuinely cares about doing right by the people he helps. Over time, he’s truly earned our trust, and we know we can count on him. It’s always a pleasure working with him, and we really appreciate everything he’s done for us over the years."
We responded:
"Thank you, Jay! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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steve mora

June 16, 2025

5  out of  5
rating by steve mora
"Never have I ever had a pleasant experience dealing with insurance. Until I spoke to Sean Hanson. Sean was extremely helpful and kind, he took the time to explain everything I needed to know about my policy and explained it clearly. Sean answered all of my questions and helped me get a lower rate compared to what I had with my previous insurance. Sean really shows what customer service is all about. I highly recommend Sean to anyone seeking State Farm. Extremely helpful and kind, keep up the great work Sean!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Catherine Flakowicz

June 16, 2025

5  out of  5
rating by Catherine Flakowicz
"All way very Courteous and helpful for when I have a issue Or any questions. The staff is Wonderful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barbara Basilone

June 16, 2025

5  out of  5
rating by Barbara Basilone
"Outstanding"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joey Quinn

June 16, 2025

5  out of  5
rating by Joey Quinn
"I went in expecting to have a hard time getting insurance but Sean Hansen made everything so easy for me! Definitely the best experience I've ever had! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marc Aliberti

June 10, 2025

5  out of  5
rating by Marc Aliberti
"Probably the best experience I had finding insurance! Shawn Hanson’s expertise was out of this world (👽). I would go to him if he’s available. Better than all those other insurance agencies. 🏎️ vroom vroom"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dimitri

June 9, 2025

5  out of  5
rating by Dimitri
"Had the pleasure to work with Sean Hansen, absolutely great customer service. Very patient, gave me lots of information and took his time to find me the best quote. Answered all my questions perfectly and seemed very knowledgeable about everything. If you go here ask for SEAN, i promise you he'll help you the most."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lauren Rose

June 9, 2025

5  out of  5
rating by Lauren Rose
"I wasn’t happy with my current insurance company and decided to give State Farm a call for a quote. I was assisted by Sean Hanson with this process and was absolutely blown away by the customer service. He was knowledgeable, helpful, and kind. I was happy with my quote and immediately made the decision to switch over."
We responded:
"That makes me feel so good to read your 5 Star review. We are grateful for your business and very much. Look forward to working with you moving forward. Jim "
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Claudine H

June 7, 2025

5  out of  5
rating by Claudine H
"Jim and Chris were both professional as well as patient with my requests. Of all my experiences with obtaining insurance for auto, home, etc, State Farm is top tier. I don’t typically take the time to write reviews, however, this level of professionalism warrants it. Thank you again. CH.."
We responded:
"Thank you so much for the wonderful review. I am so happy that you approve! Jim "
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Carl Tomassi

June 5, 2025

5  out of  5
rating by Carl Tomassi
"Very friendly staff and a complete joy to work with Sean from State Farm. One thousand stars!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jonathan Nascimento

June 3, 2025

5  out of  5
rating by Jonathan Nascimento
"Jake? Who’s Jake? Sean from Statefarm solved all my home and auto insurance needs. I gave Statefarm a call to get the best deal on my policy, and guess what? I got full coverage on all my vehicles at the lowest rate I’ve seen in years! You absolutely must speak with Sean!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matthew Sprake

June 2, 2025

5  out of  5
rating by Matthew Sprake
"My experience working with Sean from Statefarm was very informative and got me to the point where I found the right policy that fits my needs. Customer service was great, highly recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joy Hull

May 31, 2025

5  out of  5
rating by Joy Hull
"Jim was the first insurance agent that ever spoke to that was very polite and explained everything to you and gave you the best price ever. Thank you for spending the time 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe

May 31, 2025

5  out of  5
rating by Joe
"Sean was the best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jazmin Martinez

May 23, 2025

5  out of  5
rating by Jazmin Martinez
"Kyler made switching to State Farm very easy!! He was able to answer all the questions I had."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matt Kellner

May 22, 2025

5  out of  5
rating by Matt Kellner
"Jim and Sean both are professional and knowledgeable agents."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lynda Bolden

May 1, 2025

5  out of  5
rating by Lynda Bolden
"Shawn from state farm he walk 🚶‍♂️ me through everything and took good care 5 stars"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Freddy Reyes

April 17, 2025

5  out of  5
rating by Freddy Reyes
"Tks Staten Farm the Best"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pete Parsons

April 15, 2025

5  out of  5
rating by Pete Parsons
"Jim Purcell’s State Farm office consistently provides punctual and professional service. They patiently answer questions and never try to B.S. me. They are a pleasure to do business with."
We responded:
"Thanks Pete! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brad Yurcisin

April 10, 2025

5  out of  5
rating by Brad Yurcisin
"Had a couple of frustrating dealings with the DMV this year and if it wasn't for Jim, Mary and Kyler, I might have had to deal with a license suspension. When the documents I brought the the DMV office didn't suffice and I was sent home, they got on the line with the department and ironed everything out. Major headache averted. Thanks team!"
We responded:
"I am so glad it worked out for you Brad! We appreciate your business! Agent Judo Jim"